Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2024-2030

Report ID: 2900993 | Published Date: Apr 2025 | No. of Page: 163 | Base Year: 2024 | Rating: 4.4 | Webstory: Check our Web story
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1 Scope of the Report

    1.1 Market Introduction

    1.2 Years Considered

    1.3 Research Objectives

    1.4 Market Research Methodology

    1.5 Research Process and Data Source

    1.6 Economic Indicators

    1.7 Currency Considered

    1.8 Market Estimation Caveats

2 Executive Summary

    2.1 World Market Overview

        2.1.1 Global Contact Center Outsourcing Service Market Size 2019-2030

        2.1.2 Contact Center Outsourcing Service Market Size CAGR by Region 2019 VS 2023 VS 2030

    2.2 Contact Center Outsourcing Service Segment by Type

        2.2.1 Partial Outsourcing

        2.2.2 Complete Outsourcing

    2.3 Contact Center Outsourcing Service Market Size by Type

        2.3.1 Contact Center Outsourcing Service Market Size CAGR by Type (2019 VS 2023 VS 2030)

        2.3.2 Global Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    2.4 Contact Center Outsourcing Service Segment by Application

        2.4.1 Large Enterprises

        2.4.2 SMEs

    2.5 Contact Center Outsourcing Service Market Size by Application

        2.5.1 Contact Center Outsourcing Service Market Size CAGR by Application (2019 VS 2023 VS 2030)

        2.5.2 Global Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

3 Contact Center Outsourcing Service Market Size by Player

    3.1 Contact Center Outsourcing Service Market Size Market Share by Players

        3.1.1 Global Contact Center Outsourcing Service Revenue by Players (2019-2024)

        3.1.2 Global Contact Center Outsourcing Service Revenue Market Share by Players (2019-2024)

    3.2 Global Contact Center Outsourcing Service Key Players Head office and Products Offered

    3.3 Market Concentration Rate Analysis

        3.3.1 Competition Landscape Analysis

        3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)

    3.4 New Products and Potential Entrants

    3.5 Mergers & Acquisitions, Expansion

4 Contact Center Outsourcing Service by Regions

    4.1 Contact Center Outsourcing Service Market Size by Regions (2019-2024)

    4.2 Americas Contact Center Outsourcing Service Market Size Growth (2019-2024)

    4.3 APAC Contact Center Outsourcing Service Market Size Growth (2019-2024)

    4.4 Europe Contact Center Outsourcing Service Market Size Growth (2019-2024)

    4.5 Middle East & Africa Contact Center Outsourcing Service Market Size Growth (2019-2024)

5 Americas

    5.1 Americas Contact Center Outsourcing Service Market Size by Country (2019-2024)

    5.2 Americas Contact Center Outsourcing Service Market Size by Type (2019-2024)

    5.3 Americas Contact Center Outsourcing Service Market Size by Application (2019-2024)

    5.4 United States

    5.5 Canada

    5.6 Mexico

    5.7 Brazil

6 APAC

    6.1 APAC Contact Center Outsourcing Service Market Size by Region (2019-2024)

    6.2 APAC Contact Center Outsourcing Service Market Size by Type (2019-2024)

    6.3 APAC Contact Center Outsourcing Service Market Size by Application (2019-2024)

    6.4 China

    6.5 Japan

    6.6 Korea

    6.7 Southeast Asia

    6.8 India

    6.9 Australia

7 Europe

    7.1 Europe Contact Center Outsourcing Service by Country (2019-2024)

    7.2 Europe Contact Center Outsourcing Service Market Size by Type (2019-2024)

    7.3 Europe Contact Center Outsourcing Service Market Size by Application (2019-2024)

    7.4 Germany

    7.5 France

    7.6 UK

    7.7 Italy

    7.8 Russia

8 Middle East & Africa

    8.1 Middle East & Africa Contact Center Outsourcing Service by Region (2019-2024)

    8.2 Middle East & Africa Contact Center Outsourcing Service Market Size by Type (2019-2024)

    8.3 Middle East & Africa Contact Center Outsourcing Service Market Size by Application (2019-2024)

    8.4 Egypt

    8.5 South Africa

    8.6 Israel

    8.7 Turkey

    8.8 GCC Countries

9 Market Drivers, Challenges and Trends

    9.1 Market Drivers & Growth Opportunities

    9.2 Market Challenges & Risks

    9.3 Industry Trends

10 Global Contact Center Outsourcing Service Market Forecast

    10.1 Global Contact Center Outsourcing Service Forecast by Regions (2025-2030)

        10.1.1 Global Contact Center Outsourcing Service Forecast by Regions (2025-2030)

        10.1.2 Americas Contact Center Outsourcing Service Forecast

        10.1.3 APAC Contact Center Outsourcing Service Forecast

        10.1.4 Europe Contact Center Outsourcing Service Forecast

        10.1.5 Middle East & Africa Contact Center Outsourcing Service Forecast

    10.2 Americas Contact Center Outsourcing Service Forecast by Country (2025-2030)

        10.2.1 United States Contact Center Outsourcing Service Market Forecast

        10.2.2 Canada Contact Center Outsourcing Service Market Forecast

        10.2.3 Mexico Contact Center Outsourcing Service Market Forecast

        10.2.4 Brazil Contact Center Outsourcing Service Market Forecast

    10.3 APAC Contact Center Outsourcing Service Forecast by Region (2025-2030)

        10.3.1 China Contact Center Outsourcing Service Market Forecast

        10.3.2 Japan Contact Center Outsourcing Service Market Forecast

        10.3.3 Korea Contact Center Outsourcing Service Market Forecast

        10.3.4 Southeast Asia Contact Center Outsourcing Service Market Forecast

        10.3.5 India Contact Center Outsourcing Service Market Forecast

        10.3.6 Australia Contact Center Outsourcing Service Market Forecast

    10.4 Europe Contact Center Outsourcing Service Forecast by Country (2025-2030)

        10.4.1 Germany Contact Center Outsourcing Service Market Forecast

        10.4.2 France Contact Center Outsourcing Service Market Forecast

        10.4.3 UK Contact Center Outsourcing Service Market Forecast

        10.4.4 Italy Contact Center Outsourcing Service Market Forecast

        10.4.5 Russia Contact Center Outsourcing Service Market Forecast

    10.5 Middle East & Africa Contact Center Outsourcing Service Forecast by Region (2025-2030)

        10.5.1 Egypt Contact Center Outsourcing Service Market Forecast

        10.5.2 South Africa Contact Center Outsourcing Service Market Forecast

        10.5.3 Israel Contact Center Outsourcing Service Market Forecast

        10.5.4 Turkey Contact Center Outsourcing Service Market Forecast

        10.5.5 GCC Countries Contact Center Outsourcing Service Market Forecast

    10.6 Global Contact Center Outsourcing Service Forecast by Type (2025-2030)

    10.7 Global Contact Center Outsourcing Service Forecast by Application (2025-2030)



11 Key Players Analysis

    11.1 Teleperformance

        11.1.1 Teleperformance Company Information

        11.1.2 Teleperformance Contact Center Outsourcing Service Product Offered

        11.1.3 Teleperformance Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.1.4 Teleperformance Main Business Overview

        11.1.5 Teleperformance Latest Developments

    11.2 Synnex

        11.2.1 Synnex Company Information

        11.2.2 Synnex Contact Center Outsourcing Service Product Offered

        11.2.3 Synnex Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.2.4 Synnex Main Business Overview

        11.2.5 Synnex Latest Developments

    11.3 Alorica

        11.3.1 Alorica Company Information

        11.3.2 Alorica Contact Center Outsourcing Service Product Offered

        11.3.3 Alorica Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.3.4 Alorica Main Business Overview

        11.3.5 Alorica Latest Developments

    11.4 Atento

        11.4.1 Atento Company Information

        11.4.2 Atento Contact Center Outsourcing Service Product Offered

        11.4.3 Atento Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.4.4 Atento Main Business Overview

        11.4.5 Atento Latest Developments

    11.5 Acticall Sitel Group

        11.5.1 Acticall Sitel Group Company Information

        11.5.2 Acticall Sitel Group Contact Center Outsourcing Service Product Offered

        11.5.3 Acticall Sitel Group Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.5.4 Acticall Sitel Group Main Business Overview

        11.5.5 Acticall Sitel Group Latest Developments

    11.6 Arvato

        11.6.1 Arvato Company Information

        11.6.2 Arvato Contact Center Outsourcing Service Product Offered

        11.6.3 Arvato Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.6.4 Arvato Main Business Overview

        11.6.5 Arvato Latest Developments

    11.7 Sykes

        11.7.1 Sykes Company Information

        11.7.2 Sykes Contact Center Outsourcing Service Product Offered

        11.7.3 Sykes Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.7.4 Sykes Main Business Overview

        11.7.5 Sykes Latest Developments

    11.8 TTEC

        11.8.1 TTEC Company Information

        11.8.2 TTEC Contact Center Outsourcing Service Product Offered

        11.8.3 TTEC Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.8.4 TTEC Main Business Overview

        11.8.5 TTEC Latest Developments

    11.9 SERCO GROUP

        11.9.1 SERCO GROUP Company Information

        11.9.2 SERCO GROUP Contact Center Outsourcing Service Product Offered

        11.9.3 SERCO GROUP Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.9.4 SERCO GROUP Main Business Overview

        11.9.5 SERCO GROUP Latest Developments

    11.10 Xerox Corporation

        11.10.1 Xerox Corporation Company Information

        11.10.2 Xerox Corporation Contact Center Outsourcing Service Product Offered

        11.10.3 Xerox Corporation Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.10.4 Xerox Corporation Main Business Overview

        11.10.5 Xerox Corporation Latest Developments

    11.11 CGS Inc

        11.11.1 CGS Inc Company Information

        11.11.2 CGS Inc Contact Center Outsourcing Service Product Offered

        11.11.3 CGS Inc Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.11.4 CGS Inc Main Business Overview

        11.11.5 CGS Inc Latest Developments

    11.12 Webhelp

        11.12.1 Webhelp Company Information

        11.12.2 Webhelp Contact Center Outsourcing Service Product Offered

        11.12.3 Webhelp Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.12.4 Webhelp Main Business Overview

        11.12.5 Webhelp Latest Developments

    11.13 StarTek

        11.13.1 StarTek Company Information

        11.13.2 StarTek Contact Center Outsourcing Service Product Offered

        11.13.3 StarTek Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.13.4 StarTek Main Business Overview

        11.13.5 StarTek Latest Developments

    11.14 Grupo Konecta

        11.14.1 Grupo Konecta Company Information

        11.14.2 Grupo Konecta Contact Center Outsourcing Service Product Offered

        11.14.3 Grupo Konecta Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.14.4 Grupo Konecta Main Business Overview

        11.14.5 Grupo Konecta Latest Developments

    11.15 Carlyle Group (Comdata)

        11.15.1 Carlyle Group (Comdata) Company Information

        11.15.2 Carlyle Group (Comdata) Contact Center Outsourcing Service Product Offered

        11.15.3 Carlyle Group (Comdata) Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.15.4 Carlyle Group (Comdata) Main Business Overview

        11.15.5 Carlyle Group (Comdata) Latest Developments

    11.16 Capita

        11.16.1 Capita Company Information

        11.16.2 Capita Contact Center Outsourcing Service Product Offered

        11.16.3 Capita Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.16.4 Capita Main Business Overview

        11.16.5 Capita Latest Developments

    11.17 Hinduja Global Solutions (HGS)

        11.17.1 Hinduja Global Solutions (HGS) Company Information

        11.17.2 Hinduja Global Solutions (HGS) Contact Center Outsourcing Service Product Offered

        11.17.3 Hinduja Global Solutions (HGS) Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.17.4 Hinduja Global Solutions (HGS) Main Business Overview

        11.17.5 Hinduja Global Solutions (HGS) Latest Developments

    11.18 Transcosmos

        11.18.1 Transcosmos Company Information

        11.18.2 Transcosmos Contact Center Outsourcing Service Product Offered

        11.18.3 Transcosmos Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.18.4 Transcosmos Main Business Overview

        11.18.5 Transcosmos Latest Developments

    11.19 Five9

        11.19.1 Five9 Company Information

        11.19.2 Five9 Contact Center Outsourcing Service Product Offered

        11.19.3 Five9 Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.19.4 Five9 Main Business Overview

        11.19.5 Five9 Latest Developments

    11.20 Transcom

        11.20.1 Transcom Company Information

        11.20.2 Transcom Contact Center Outsourcing Service Product Offered

        11.20.3 Transcom Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.20.4 Transcom Main Business Overview

        11.20.5 Transcom Latest Developments

    11.21 HKT Teleservices

        11.21.1 HKT Teleservices Company Information

        11.21.2 HKT Teleservices Contact Center Outsourcing Service Product Offered

        11.21.3 HKT Teleservices Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.21.4 HKT Teleservices Main Business Overview

        11.21.5 HKT Teleservices Latest Developments

    11.22 Telekom Malaysia (VADS)

        11.22.1 Telekom Malaysia (VADS) Company Information

        11.22.2 Telekom Malaysia (VADS) Contact Center Outsourcing Service Product Offered

        11.22.3 Telekom Malaysia (VADS) Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.22.4 Telekom Malaysia (VADS) Main Business Overview

        11.22.5 Telekom Malaysia (VADS) Latest Developments

    11.23 Invensis Technologies

        11.23.1 Invensis Technologies Company Information

        11.23.2 Invensis Technologies Contact Center Outsourcing Service Product Offered

        11.23.3 Invensis Technologies Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2024)

        11.23.4 Invensis Technologies Main Business Overview

        11.23.5 Invensis Technologies Latest Developments

12 Research Findings and Conclusion


List of Tables

    Table 1. Contact Center Outsourcing Service Market Size CAGR by Region (2019 VS 2023 VS 2030) & ($ Millions)

    Table 2. Major Players of Partial Outsourcing

    Table 3. Major Players of Complete Outsourcing

    Table 4. Contact Center Outsourcing Service Market Size CAGR by Type (2019 VS 2023 VS 2030) & ($ Millions)

    Table 5. Global Contact Center Outsourcing Service Market Size by Type (2019-2024) & ($ Millions)

    Table 6. Global Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Table 7. Contact Center Outsourcing Service Market Size CAGR by Application (2019 VS 2023 VS 2030) & ($ Millions)

    Table 8. Global Contact Center Outsourcing Service Market Size by Application (2019-2024) & ($ Millions)

    Table 9. Global Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Table 10. Global Contact Center Outsourcing Service Revenue by Players (2019-2024) & ($ Millions)

    Table 11. Global Contact Center Outsourcing Service Revenue Market Share by Player (2019-2024)

    Table 12. Contact Center Outsourcing Service Key Players Head office and Products Offered

    Table 13. Contact Center Outsourcing Service Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)

    Table 14. New Products and Potential Entrants

    Table 15. Mergers & Acquisitions, Expansion

    Table 16. Global Contact Center Outsourcing Service Market Size by Regions 2019-2024 & ($ Millions)

    Table 17. Global Contact Center Outsourcing Service Market Size Market Share by Regions (2019-2024)

    Table 18. Global Contact Center Outsourcing Service Revenue by Country/Region (2019-2024) & ($ millions)

    Table 19. Global Contact Center Outsourcing Service Revenue Market Share by Country/Region (2019-2024)

    Table 20. Americas Contact Center Outsourcing Service Market Size by Country (2019-2024) & ($ Millions)

    Table 21. Americas Contact Center Outsourcing Service Market Size Market Share by Country (2019-2024)

    Table 22. Americas Contact Center Outsourcing Service Market Size by Type (2019-2024) & ($ Millions)

    Table 23. Americas Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Table 24. Americas Contact Center Outsourcing Service Market Size by Application (2019-2024) & ($ Millions)

    Table 25. Americas Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Table 26. APAC Contact Center Outsourcing Service Market Size by Region (2019-2024) & ($ Millions)

    Table 27. APAC Contact Center Outsourcing Service Market Size Market Share by Region (2019-2024)

    Table 28. APAC Contact Center Outsourcing Service Market Size by Type (2019-2024) & ($ Millions)

    Table 29. APAC Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Table 30. APAC Contact Center Outsourcing Service Market Size by Application (2019-2024) & ($ Millions)

    Table 31. APAC Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Table 32. Europe Contact Center Outsourcing Service Market Size by Country (2019-2024) & ($ Millions)

    Table 33. Europe Contact Center Outsourcing Service Market Size Market Share by Country (2019-2024)

    Table 34. Europe Contact Center Outsourcing Service Market Size by Type (2019-2024) & ($ Millions)

    Table 35. Europe Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Table 36. Europe Contact Center Outsourcing Service Market Size by Application (2019-2024) & ($ Millions)

    Table 37. Europe Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Table 38. Middle East & Africa Contact Center Outsourcing Service Market Size by Region (2019-2024) & ($ Millions)

    Table 39. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Region (2019-2024)

    Table 40. Middle East & Africa Contact Center Outsourcing Service Market Size by Type (2019-2024) & ($ Millions)

    Table 41. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Table 42. Middle East & Africa Contact Center Outsourcing Service Market Size by Application (2019-2024) & ($ Millions)

    Table 43. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Table 44. Key Market Drivers & Growth Opportunities of Contact Center Outsourcing Service

    Table 45. Key Market Challenges & Risks of Contact Center Outsourcing Service

    Table 46. Key Industry Trends of Contact Center Outsourcing Service

    Table 47. Global Contact Center Outsourcing Service Market Size Forecast by Regions (2025-2030) & ($ Millions)

    Table 48. Global Contact Center Outsourcing Service Market Size Market Share Forecast by Regions (2025-2030)

    Table 49. Global Contact Center Outsourcing Service Market Size Forecast by Type (2025-2030) & ($ Millions)

    Table 50. Global Contact Center Outsourcing Service Market Size Forecast by Application (2025-2030) & ($ Millions)

    Table 51. Teleperformance Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 52. Teleperformance Contact Center Outsourcing Service Product Offered

    Table 53. Teleperformance Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 54. Teleperformance Main Business

    Table 55. Teleperformance Latest Developments

    Table 56. Synnex Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 57. Synnex Contact Center Outsourcing Service Product Offered

    Table 58. Synnex Main Business

    Table 59. Synnex Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 60. Synnex Latest Developments

    Table 61. Alorica Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 62. Alorica Contact Center Outsourcing Service Product Offered

    Table 63. Alorica Main Business

    Table 64. Alorica Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 65. Alorica Latest Developments

    Table 66. Atento Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 67. Atento Contact Center Outsourcing Service Product Offered

    Table 68. Atento Main Business

    Table 69. Atento Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 70. Atento Latest Developments

    Table 71. Acticall Sitel Group Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 72. Acticall Sitel Group Contact Center Outsourcing Service Product Offered

    Table 73. Acticall Sitel Group Main Business

    Table 74. Acticall Sitel Group Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 75. Acticall Sitel Group Latest Developments

    Table 76. Arvato Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 77. Arvato Contact Center Outsourcing Service Product Offered

    Table 78. Arvato Main Business

    Table 79. Arvato Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 80. Arvato Latest Developments

    Table 81. Sykes Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 82. Sykes Contact Center Outsourcing Service Product Offered

    Table 83. Sykes Main Business

    Table 84. Sykes Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 85. Sykes Latest Developments

    Table 86. TTEC Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 87. TTEC Contact Center Outsourcing Service Product Offered

    Table 88. TTEC Main Business

    Table 89. TTEC Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 90. TTEC Latest Developments

    Table 91. SERCO GROUP Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 92. SERCO GROUP Contact Center Outsourcing Service Product Offered

    Table 93. SERCO GROUP Main Business

    Table 94. SERCO GROUP Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 95. SERCO GROUP Latest Developments

    Table 96. Xerox Corporation Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 97. Xerox Corporation Contact Center Outsourcing Service Product Offered

    Table 98. Xerox Corporation Main Business

    Table 99. Xerox Corporation Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 100. Xerox Corporation Latest Developments

    Table 101. CGS Inc Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 102. CGS Inc Contact Center Outsourcing Service Product Offered

    Table 103. CGS Inc Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 104. CGS Inc Main Business

    Table 105. CGS Inc Latest Developments

    Table 106. Webhelp Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 107. Webhelp Contact Center Outsourcing Service Product Offered

    Table 108. Webhelp Main Business

    Table 109. Webhelp Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 110. Webhelp Latest Developments

    Table 111. StarTek Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 112. StarTek Contact Center Outsourcing Service Product Offered

    Table 113. StarTek Main Business

    Table 114. StarTek Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 115. StarTek Latest Developments

    Table 116. Grupo Konecta Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 117. Grupo Konecta Contact Center Outsourcing Service Product Offered

    Table 118. Grupo Konecta Main Business

    Table 119. Grupo Konecta Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 120. Grupo Konecta Latest Developments

    Table 121. Carlyle Group (Comdata) Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 122. Carlyle Group (Comdata) Contact Center Outsourcing Service Product Offered

    Table 123. Carlyle Group (Comdata) Main Business

    Table 124. Carlyle Group (Comdata) Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 125. Carlyle Group (Comdata) Latest Developments

    Table 126. Capita Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 127. Capita Contact Center Outsourcing Service Product Offered

    Table 128. Capita Main Business

    Table 129. Capita Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 130. Capita Latest Developments

    Table 131. Hinduja Global Solutions (HGS) Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 132. Hinduja Global Solutions (HGS) Contact Center Outsourcing Service Product Offered

    Table 133. Hinduja Global Solutions (HGS) Main Business

    Table 134. Hinduja Global Solutions (HGS) Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 135. Hinduja Global Solutions (HGS) Latest Developments

    Table 136. Transcosmos Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 137. Transcosmos Contact Center Outsourcing Service Product Offered

    Table 138. Transcosmos Main Business

    Table 139. Transcosmos Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 140. Transcosmos Latest Developments

    Table 141. Five9 Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 142. Five9 Contact Center Outsourcing Service Product Offered

    Table 143. Five9 Main Business

    Table 144. Five9 Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 145. Five9 Latest Developments

    Table 146. Transcom Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 147. Transcom Contact Center Outsourcing Service Product Offered

    Table 148. Transcom Main Business

    Table 149. Transcom Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 150. Transcom Latest Developments

    Table 151. HKT Teleservices Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 152. HKT Teleservices Contact Center Outsourcing Service Product Offered

    Table 153. HKT Teleservices Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 154. HKT Teleservices Main Business

    Table 155. HKT Teleservices Latest Developments

    Table 156. Telekom Malaysia (VADS) Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 157. Telekom Malaysia (VADS) Contact Center Outsourcing Service Product Offered

    Table 158. Telekom Malaysia (VADS) Main Business

    Table 159. Telekom Malaysia (VADS) Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 160. Telekom Malaysia (VADS) Latest Developments

    Table 161. Invensis Technologies Details, Company Type, Contact Center Outsourcing Service Area Served and Its Competitors

    Table 162. Invensis Technologies Contact Center Outsourcing Service Product Offered

    Table 163. Invensis Technologies Main Business

    Table 164. Invensis Technologies Contact Center Outsourcing Service Revenue ($ million), Gross Margin and Market Share (2019-2024)

    Table 165. Invensis Technologies Latest Developments

List of Figures

    Figure 1. Contact Center Outsourcing Service Report Years Considered

    Figure 2. Research Objectives

    Figure 3. Research Methodology

    Figure 4. Research Process and Data Source

    Figure 5. Global Contact Center Outsourcing Service Market Size Growth Rate 2019-2030 ($ Millions)

    Figure 6. Contact Center Outsourcing Service Sales by Geographic Region (2019, 2023 & 2030) & ($ millions)

    Figure 7. Contact Center Outsourcing Service Sales Market Share by Country/Region (2023)

    Figure 8. Contact Center Outsourcing Service Sales Market Share by Country/Region (2019, 2023 & 2030)

    Figure 9. Global Contact Center Outsourcing Service Market Size Market Share by Type in 2023

    Figure 10. Contact Center Outsourcing Service in Large Enterprises

    Figure 11. Global Contact Center Outsourcing Service Market: Large Enterprises (2019-2024) & ($ Millions)

    Figure 12. Contact Center Outsourcing Service in SMEs

    Figure 13. Global Contact Center Outsourcing Service Market: SMEs (2019-2024) & ($ Millions)

    Figure 14. Global Contact Center Outsourcing Service Market Size Market Share by Application in 2023

    Figure 15. Global Contact Center Outsourcing Service Revenue Market Share by Player in 2023

    Figure 16. Global Contact Center Outsourcing Service Market Size Market Share by Regions (2019-2024)

    Figure 17. Americas Contact Center Outsourcing Service Market Size 2019-2024 ($ Millions)

    Figure 18. APAC Contact Center Outsourcing Service Market Size 2019-2024 ($ Millions)

    Figure 19. Europe Contact Center Outsourcing Service Market Size 2019-2024 ($ Millions)

    Figure 20. Middle East & Africa Contact Center Outsourcing Service Market Size 2019-2024 ($ Millions)

    Figure 21. Americas Contact Center Outsourcing Service Value Market Share by Country in 2023

    Figure 22. United States Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 23. Canada Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 24. Mexico Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 25. Brazil Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 26. APAC Contact Center Outsourcing Service Market Size Market Share by Region in 2023

    Figure 27. APAC Contact Center Outsourcing Service Market Size Market Share by Type in 2023

    Figure 28. APAC Contact Center Outsourcing Service Market Size Market Share by Application in 2023

    Figure 29. China Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 30. Japan Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 31. Korea Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 32. Southeast Asia Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 33. India Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 34. Australia Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 35. Europe Contact Center Outsourcing Service Market Size Market Share by Country in 2023

    Figure 36. Europe Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Figure 37. Europe Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Figure 38. Germany Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 39. France Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 40. UK Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 41. Italy Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 42. Russia Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 43. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Region (2019-2024)

    Figure 44. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Type (2019-2024)

    Figure 45. Middle East & Africa Contact Center Outsourcing Service Market Size Market Share by Application (2019-2024)

    Figure 46. Egypt Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 47. South Africa Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 48. Israel Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 49. Turkey Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 50. GCC Country Contact Center Outsourcing Service Market Size Growth 2019-2024 ($ Millions)

    Figure 51. Americas Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 52. APAC Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 53. Europe Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 54. Middle East & Africa Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 55. United States Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 56. Canada Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 57. Mexico Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 58. Brazil Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 59. China Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 60. Japan Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 61. Korea Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 62. Southeast Asia Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 63. India Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 64. Australia Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 65. Germany Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 66. France Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 67. UK Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 68. Italy Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 69. Russia Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 70. Spain Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 71. Egypt Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 72. South Africa Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 73. Israel Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 74. Turkey Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 75. GCC Countries Contact Center Outsourcing Service Market Size 2025-2030 ($ Millions)

    Figure 76. Global Contact Center Outsourcing Service Market Size Market Share Forecast by Type (2025-2030)

    Figure 77. Global Contact Center Outsourcing Service Market Size Market Share Forecast by Application (2025-2030)
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
"Teleperformance"|||"Synnex"|||"Alorica"|||"Atento"|||"Acticall Sitel Group"|||"Arvato"|||"Sykes"|||"TTEC"|||"SERCO GROUP"|||"Xerox Corporation"|||"CGS Inc"|||"Webhelp"|||"StarTek"|||"Grupo Konecta"|||"Carlyle Group (Comdata)"|||"Capita"|||"Hinduja Global Solutions (HGS)"|||"Transcosmos"|||"Five9"|||"Transcom"|||"HKT Teleservices"|||"Telekom Malaysia (VADS)"|||"Invensis Technologies"
Frequently Asked Questions
Contact Center Outsourcing Service report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Contact Center Outsourcing Service report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Contact Center Outsourcing Service report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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