Global IT Service Management Market Research Report 2023

Report ID: 1993357 | Published Date: Jan 2025 | No. of Page: 88 | Base Year: 2024 | Rating: 4 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global IT Service Management Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
        1.2.2 Configuration Management
        1.2.3 IT Asset Management
        1.2.4 DBMS Management
    1.3 Market by Application
        1.3.1 Global IT Service Management Market Growth by Application: 2018 VS 2022 VS 2029
        1.3.2 IT & Telecommunication
        1.3.3 Healthcare
        1.3.4 Media & Entertainment
        1.3.5 Retail
        1.3.6 BFSI
    1.4 Study Objectives
    1.5 Years Considered
    1.6 Years Considered
2 Global Growth Trends
    2.1 Global IT Service Management Market Perspective (2018-2029)
    2.2 IT Service Management Growth Trends by Region
        2.2.1 Global IT Service Management Market Size by Region: 2018 VS 2022 VS 2029
        2.2.2 IT Service Management Historic Market Size by Region (2018-2023)
        2.2.3 IT Service Management Forecasted Market Size by Region (2024-2029)
    2.3 IT Service Management Market Dynamics
        2.3.1 IT Service Management Industry Trends
        2.3.2 IT Service Management Market Drivers
        2.3.3 IT Service Management Market Challenges
        2.3.4 IT Service Management Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top IT Service Management Players by Revenue
        3.1.1 Global Top IT Service Management Players by Revenue (2018-2023)
        3.1.2 Global IT Service Management Revenue Market Share by Players (2018-2023)
    3.2 Global IT Service Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by IT Service Management Revenue
    3.4 Global IT Service Management Market Concentration Ratio
        3.4.1 Global IT Service Management Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Revenue in 2022
    3.5 IT Service Management Key Players Head office and Area Served
    3.6 Key Players IT Service Management Product Solution and Service
    3.7 Date of Enter into IT Service Management Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management Breakdown Data by Type
    4.1 Global IT Service Management Historic Market Size by Type (2018-2023)
    4.2 Global IT Service Management Forecasted Market Size by Type (2024-2029)
5 IT Service Management Breakdown Data by Application
    5.1 Global IT Service Management Historic Market Size by Application (2018-2023)
    5.2 Global IT Service Management Forecasted Market Size by Application (2024-2029)
6 North America
    6.1 North America IT Service Management Market Size (2018-2029)
    6.2 North America IT Service Management Market Growth Rate by Country: 2018 VS 2022 VS 2029
    6.3 North America IT Service Management Market Size by Country (2018-2023)
    6.4 North America IT Service Management Market Size by Country (2024-2029)
    6.5 United States
    6.6 Canada
7 Europe
    7.1 Europe IT Service Management Market Size (2018-2029)
    7.2 Europe IT Service Management Market Growth Rate by Country: 2018 VS 2022 VS 2029
    7.3 Europe IT Service Management Market Size by Country (2018-2023)
    7.4 Europe IT Service Management Market Size by Country (2024-2029)
    7.5 Germany
    7.6 France
    7.7 U.K.
    7.8 Italy
    7.9 Russia
    7.10 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific IT Service Management Market Size (2018-2029)
    8.2 Asia-Pacific IT Service Management Market Growth Rate by Region: 2018 VS 2022 VS 2029
    8.3 Asia-Pacific IT Service Management Market Size by Region (2018-2023)
    8.4 Asia-Pacific IT Service Management Market Size by Region (2024-2029)
    8.5 China
    8.6 Japan
    8.7 South Korea
    8.8 Southeast Asia
    8.9 India
    8.10 Australia
9 Latin America
    9.1 Latin America IT Service Management Market Size (2018-2029)
    9.2 Latin America IT Service Management Market Growth Rate by Country: 2018 VS 2022 VS 2029
    9.3 Latin America IT Service Management Market Size by Country (2018-2023)
    9.4 Latin America IT Service Management Market Size by Country (2024-2029)
    9.5 Mexico
    9.6 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa IT Service Management Market Size (2018-2029)
    10.2 Middle East & Africa IT Service Management Market Growth Rate by Country: 2018 VS 2022 VS 2029
    10.3 Middle East & Africa IT Service Management Market Size by Country (2018-2023)
    10.4 Middle East & Africa IT Service Management Market Size by Country (2024-2029)
    10.5 Turkey
    10.6 Saudi Arabia
    10.7 UAE
11 Key Players Profiles
    11.1 IBM
        11.1.1 IBM Company Detail
        11.1.2 IBM Business Overview
        11.1.3 IBM IT Service Management Introduction
        11.1.4 IBM Revenue in IT Service Management Business (2018-2023)
        11.1.5 IBM Recent Development
    11.2 Absolute Software
        11.2.1 Absolute Software Company Detail
        11.2.2 Absolute Software Business Overview
        11.2.3 Absolute Software IT Service Management Introduction
        11.2.4 Absolute Software Revenue in IT Service Management Business (2018-2023)
        11.2.5 Absolute Software Recent Development
    11.3 Microsoft
        11.3.1 Microsoft Company Detail
        11.3.2 Microsoft Business Overview
        11.3.3 Microsoft IT Service Management Introduction
        11.3.4 Microsoft Revenue in IT Service Management Business (2018-2023)
        11.3.5 Microsoft Recent Development
    11.4 Axios Systems
        11.4.1 Axios Systems Company Detail
        11.4.2 Axios Systems Business Overview
        11.4.3 Axios Systems IT Service Management Introduction
        11.4.4 Axios Systems Revenue in IT Service Management Business (2018-2023)
        11.4.5 Axios Systems Recent Development
    11.5 Cherwell Software
        11.5.1 Cherwell Software Company Detail
        11.5.2 Cherwell Software Business Overview
        11.5.3 Cherwell Software IT Service Management Introduction
        11.5.4 Cherwell Software Revenue in IT Service Management Business (2018-2023)
        11.5.5 Cherwell Software Recent Development
    11.6 Citrix Systems
        11.6.1 Citrix Systems Company Detail
        11.6.2 Citrix Systems Business Overview
        11.6.3 Citrix Systems IT Service Management Introduction
        11.6.4 Citrix Systems Revenue in IT Service Management Business (2018-2023)
        11.6.5 Citrix Systems Recent Development
    11.7 Compuware
        11.7.1 Compuware Company Detail
        11.7.2 Compuware Business Overview
        11.7.3 Compuware IT Service Management Introduction
        11.7.4 Compuware Revenue in IT Service Management Business (2018-2023)
        11.7.5 Compuware Recent Development
    11.8 EMC
        11.8.1 EMC Company Detail
        11.8.2 EMC Business Overview
        11.8.3 EMC IT Service Management Introduction
        11.8.4 EMC Revenue in IT Service Management Business (2018-2023)
        11.8.5 EMC Recent Development
    11.9 IVANTI
        11.9.1 IVANTI Company Detail
        11.9.2 IVANTI Business Overview
        11.9.3 IVANTI IT Service Management Introduction
        11.9.4 IVANTI Revenue in IT Service Management Business (2018-2023)
        11.9.5 IVANTI Recent Development
    11.10 Service Now
        11.10.1 Service Now Company Detail
        11.10.2 Service Now Business Overview
        11.10.3 Service Now IT Service Management Introduction
        11.10.4 Service Now Revenue in IT Service Management Business (2018-2023)
        11.10.5 Service Now Recent Development
    11.11 BMC Software
        11.11.1 BMC Software Company Detail
        11.11.2 BMC Software Business Overview
        11.11.3 BMC Software IT Service Management Introduction
        11.11.4 BMC Software Revenue in IT Service Management Business (2018-2023)
        11.11.5 BMC Software Recent Development
    11.12 HP
        11.12.1 HP Company Detail
        11.12.2 HP Business Overview
        11.12.3 HP IT Service Management Introduction
        11.12.4 HP Revenue in IT Service Management Business (2018-2023)
        11.12.5 HP Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details
List of Tables
    Table 1. Global IT Service Management Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029
    Table 2. Key Players of Configuration Management
    Table 3. Key Players of IT Asset Management
    Table 4. Key Players of DBMS Management
    Table 5. Global IT Service Management Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029
    Table 6. Global IT Service Management Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
    Table 7. Global IT Service Management Market Size by Region (2018-2023) & (US$ Million)
    Table 8. Global IT Service Management Market Share by Region (2018-2023)
    Table 9. Global IT Service Management Forecasted Market Size by Region (2024-2029) & (US$ Million)
    Table 10. Global IT Service Management Market Share by Region (2024-2029)
    Table 11. IT Service Management Market Trends
    Table 12. IT Service Management Market Drivers
    Table 13. IT Service Management Market Challenges
    Table 14. IT Service Management Market Restraints
    Table 15. Global IT Service Management Revenue by Players (2018-2023) & (US$ Million)
    Table 16. Global IT Service Management Market Share by Players (2018-2023)
    Table 17. Global Top IT Service Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management as of 2022)
    Table 18. Ranking of Global Top IT Service Management Companies by Revenue (US$ Million) in 2022
    Table 19. Global 5 Largest Players Market Share by IT Service Management Revenue (CR5 and HHI) & (2018-2023)
    Table 20. Key Players Headquarters and Area Served
    Table 21. Key Players IT Service Management Product Solution and Service
    Table 22. Date of Enter into IT Service Management Market
    Table 23. Mergers & Acquisitions, Expansion Plans
    Table 24. Global IT Service Management Market Size by Type (2018-2023) & (US$ Million)
    Table 25. Global IT Service Management Revenue Market Share by Type (2018-2023)
    Table 26. Global IT Service Management Forecasted Market Size by Type (2024-2029) & (US$ Million)
    Table 27. Global IT Service Management Revenue Market Share by Type (2024-2029)
    Table 28. Global IT Service Management Market Size by Application (2018-2023) & (US$ Million)
    Table 29. Global IT Service Management Revenue Market Share by Application (2018-2023)
    Table 30. Global IT Service Management Forecasted Market Size by Application (2024-2029) & (US$ Million)
    Table 31. Global IT Service Management Revenue Market Share by Application (2024-2029)
    Table 32. North America IT Service Management Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 33. North America IT Service Management Market Size by Country (2018-2023) & (US$ Million)
    Table 34. North America IT Service Management Market Size by Country (2024-2029) & (US$ Million)
    Table 35. Europe IT Service Management Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 36. Europe IT Service Management Market Size by Country (2018-2023) & (US$ Million)
    Table 37. Europe IT Service Management Market Size by Country (2024-2029) & (US$ Million)
    Table 38. Asia-Pacific IT Service Management Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029
    Table 39. Asia-Pacific IT Service Management Market Size by Region (2018-2023) & (US$ Million)
    Table 40. Asia-Pacific IT Service Management Market Size by Region (2024-2029) & (US$ Million)
    Table 41. Latin America IT Service Management Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 42. Latin America IT Service Management Market Size by Country (2018-2023) & (US$ Million)
    Table 43. Latin America IT Service Management Market Size by Country (2024-2029) & (US$ Million)
    Table 44. Middle East & Africa IT Service Management Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 45. Middle East & Africa IT Service Management Market Size by Country (2018-2023) & (US$ Million)
    Table 46. Middle East & Africa IT Service Management Market Size by Country (2024-2029) & (US$ Million)
    Table 47. IBM Company Detail
    Table 48. IBM Business Overview
    Table 49. IBM IT Service Management Product
    Table 50. IBM Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 51. IBM Recent Development
    Table 52. Absolute Software Company Detail
    Table 53. Absolute Software Business Overview
    Table 54. Absolute Software IT Service Management Product
    Table 55. Absolute Software Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 56. Absolute Software Recent Development
    Table 57. Microsoft Company Detail
    Table 58. Microsoft Business Overview
    Table 59. Microsoft IT Service Management Product
    Table 60. Microsoft Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 61. Microsoft Recent Development
    Table 62. Axios Systems Company Detail
    Table 63. Axios Systems Business Overview
    Table 64. Axios Systems IT Service Management Product
    Table 65. Axios Systems Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 66. Axios Systems Recent Development
    Table 67. Cherwell Software Company Detail
    Table 68. Cherwell Software Business Overview
    Table 69. Cherwell Software IT Service Management Product
    Table 70. Cherwell Software Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 71. Cherwell Software Recent Development
    Table 72. Citrix Systems Company Detail
    Table 73. Citrix Systems Business Overview
    Table 74. Citrix Systems IT Service Management Product
    Table 75. Citrix Systems Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 76. Citrix Systems Recent Development
    Table 77. Compuware Company Detail
    Table 78. Compuware Business Overview
    Table 79. Compuware IT Service Management Product
    Table 80. Compuware Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 81. Compuware Recent Development
    Table 82. EMC Company Detail
    Table 83. EMC Business Overview
    Table 84. EMC IT Service Management Product
    Table 85. EMC Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 86. EMC Recent Development
    Table 87. IVANTI Company Detail
    Table 88. IVANTI Business Overview
    Table 89. IVANTI IT Service Management Product
    Table 90. IVANTI Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 91. IVANTI Recent Development
    Table 92. Service Now Company Detail
    Table 93. Service Now Business Overview
    Table 94. Service Now IT Service Management Product
    Table 95. Service Now Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 96. Service Now Recent Development
    Table 97. BMC Software Company Detail
    Table 98. BMC Software Business Overview
    Table 99. BMC Software IT Service Management Product
    Table 100. BMC Software Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 101. BMC Software Recent Development
    Table 102. HP Company Detail
    Table 103. HP Business Overview
    Table 104. HP IT Service Management Product
    Table 105. HP Revenue in IT Service Management Business (2018-2023) & (US$ Million)
    Table 106. HP Recent Development
    Table 107. Research Programs/Design for This Report
    Table 108. Key Data Information from Secondary Sources
    Table 109. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global IT Service Management Market Size Comparison by Type (2023-2029) & (US$ Million)
    Figure 2. Global IT Service Management Market Share by Type: 2022 VS 2029
    Figure 3. Configuration Management Features
    Figure 4. IT Asset Management Features
    Figure 5. DBMS Management Features
    Figure 6. Global IT Service Management Market Size Comparison by Application (2023-2029) & (US$ Million)
    Figure 7. Global IT Service Management Market Share by Application: 2022 VS 2029
    Figure 8. IT & Telecommunication Case Studies
    Figure 9. Healthcare Case Studies
    Figure 10. Media & Entertainment Case Studies
    Figure 11. Retail Case Studies
    Figure 12. BFSI Case Studies
    Figure 13. IT Service Management Report Years Considered
    Figure 14. Global IT Service Management Market Size (US$ Million), Year-over-Year: 2018-2029
    Figure 15. Global IT Service Management Market Size, (US$ Million), 2018 VS 2022 VS 2029
    Figure 16. Global IT Service Management Market Share by Region: 2022 VS 2029
    Figure 17. Global IT Service Management Market Share by Players in 2022
    Figure 18. Global Top IT Service Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management as of 2022)
    Figure 19. The Top 10 and 5 Players Market Share by IT Service Management Revenue in 2022
    Figure 20. North America IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 21. North America IT Service Management Market Share by Country (2018-2029)
    Figure 22. United States IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 23. Canada IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 24. Europe IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 25. Europe IT Service Management Market Share by Country (2018-2029)
    Figure 26. Germany IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 27. France IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 28. U.K. IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 29. Italy IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 30. Russia IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 31. Nordic Countries IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 32. Asia-Pacific IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 33. Asia-Pacific IT Service Management Market Share by Region (2018-2029)
    Figure 34. China IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 35. Japan IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 36. South Korea IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 37. Southeast Asia IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 38. India IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 39. Australia IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 40. Latin America IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 41. Latin America IT Service Management Market Share by Country (2018-2029)
    Figure 42. Mexico IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 43. Brazil IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 44. Middle East & Africa IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 45. Middle East & Africa IT Service Management Market Share by Country (2018-2029)
    Figure 46. Turkey IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 47. Saudi Arabia IT Service Management Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 48. IBM Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 49. Absolute Software Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 50. Microsoft Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 51. Axios Systems Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 52. Cherwell Software Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 53. Citrix Systems Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 54. Compuware Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 55. EMC Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 56. IVANTI Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 57. Service Now Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 58. BMC Software Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 59. HP Revenue Growth Rate in IT Service Management Business (2018-2023)
    Figure 60. Bottom-up and Top-down Approaches for This Report
    Figure 61. Data Triangulation
    Figure 62. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
Frequently Asked Questions
IT Service Management report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
IT Service Management report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
IT Service Management report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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