Global Live Session Support Software Market Research Report 2024

Report ID: 1871451 | Published Date: Jan 2025 | No. of Page: 85 | Base Year: 2024 | Rating: 4.1 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Live Session Support Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud Based
        1.2.3 On-premise
    1.3 Market by Application
        1.3.1 Global Live Session Support Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprise
        1.3.3 Small and Medium Enterprise
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Live Session Support Software Market Perspective (2017-2028)
    2.2 Live Session Support Software Growth Trends by Region
        2.2.1 Live Session Support Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Live Session Support Software Historic Market Size by Region (2017-2022)
        2.2.3 Live Session Support Software Forecasted Market Size by Region (2023-2028)
    2.3 Live Session Support Software Market Dynamics
        2.3.1 Live Session Support Software Industry Trends
        2.3.2 Live Session Support Software Market Drivers
        2.3.3 Live Session Support Software Market Challenges
        2.3.4 Live Session Support Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Live Session Support Software Players by Revenue
        3.1.1 Global Top Live Session Support Software Players by Revenue (2017-2022)
        3.1.2 Global Live Session Support Software Revenue Market Share by Players (2017-2022)
    3.2 Global Live Session Support Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Live Session Support Software Revenue
    3.4 Global Live Session Support Software Market Concentration Ratio
        3.4.1 Global Live Session Support Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Live Session Support Software Revenue in 2021
    3.5 Live Session Support Software Key Players Head office and Area Served
    3.6 Key Players Live Session Support Software Product Solution and Service
    3.7 Date of Enter into Live Session Support Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Live Session Support Software Breakdown Data by Type
    4.1 Global Live Session Support Software Historic Market Size by Type (2017-2022)
    4.2 Global Live Session Support Software Forecasted Market Size by Type (2023-2028)
5 Live Session Support Software Breakdown Data by Application
    5.1 Global Live Session Support Software Historic Market Size by Application (2017-2022)
    5.2 Global Live Session Support Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Live Session Support Software Market Size (2017-2028)
    6.2 North America Live Session Support Software Market Size by Country (2017-2022)
    6.3 North America Live Session Support Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Live Session Support Software Market Size (2017-2028)
    7.2 Europe Live Session Support Software Market Size by Country (2017-2022)
    7.3 Europe Live Session Support Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Live Session Support Software Market Size (2017-2028)
    8.2 Asia-Pacific Live Session Support Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific Live Session Support Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Live Session Support Software Market Size (2017-2028)
    9.2 Latin America Live Session Support Software Market Size by Country (2017-2022)
    9.3 Latin America Live Session Support Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Live Session Support Software Market Size (2017-2028)
    10.2 Middle East & Africa Live Session Support Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa Live Session Support Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Avaya
        11.1.1 Avaya Company Detail
        11.1.2 Avaya Business Overview
        11.1.3 Avaya Live Session Support Software Introduction
        11.1.4 Avaya Revenue in Live Session Support Software Business (2017-2022)
        11.1.5 Avaya Recent Development
    11.2 Richpanel
        11.2.1 Richpanel Company Detail
        11.2.2 Richpanel Business Overview
        11.2.3 Richpanel Live Session Support Software Introduction
        11.2.4 Richpanel Revenue in Live Session Support Software Business (2017-2022)
        11.2.5 Richpanel Recent Development
    11.3 Intercom
        11.3.1 Intercom Company Detail
        11.3.2 Intercom Business Overview
        11.3.3 Intercom Live Session Support Software Introduction
        11.3.4 Intercom Revenue in Live Session Support Software Business (2017-2022)
        11.3.5 Intercom Recent Development
    11.4 Hootsuite
        11.4.1 Hootsuite Company Detail
        11.4.2 Hootsuite Business Overview
        11.4.3 Hootsuite Live Session Support Software Introduction
        11.4.4 Hootsuite Revenue in Live Session Support Software Business (2017-2022)
        11.4.5 Hootsuite Recent Development
    11.5 Front App
        11.5.1 Front App Company Detail
        11.5.2 Front App Business Overview
        11.5.3 Front App Live Session Support Software Introduction
        11.5.4 Front App Revenue in Live Session Support Software Business (2017-2022)
        11.5.5 Front App Recent Development
    11.6 Birdeye
        11.6.1 Birdeye Company Detail
        11.6.2 Birdeye Business Overview
        11.6.3 Birdeye Live Session Support Software Introduction
        11.6.4 Birdeye Revenue in Live Session Support Software Business (2017-2022)
        11.6.5 Birdeye Recent Development
    11.7 Zendesk
        11.7.1 Zendesk Company Detail
        11.7.2 Zendesk Business Overview
        11.7.3 Zendesk Live Session Support Software Introduction
        11.7.4 Zendesk Revenue in Live Session Support Software Business (2017-2022)
        11.7.5 Zendesk Recent Development
    11.8 Kustomer
        11.8.1 Kustomer Company Detail
        11.8.2 Kustomer Business Overview
        11.8.3 Kustomer Live Session Support Software Introduction
        11.8.4 Kustomer Revenue in Live Session Support Software Business (2017-2022)
        11.8.5 Kustomer Recent Development
    11.9 Verloop
        11.9.1 Verloop Company Detail
        11.9.2 Verloop Business Overview
        11.9.3 Verloop Live Session Support Software Introduction
        11.9.4 Verloop Revenue in Live Session Support Software Business (2017-2022)
        11.9.5 Verloop Recent Development
    11.10 Gladly
        11.10.1 Gladly Company Detail
        11.10.2 Gladly Business Overview
        11.10.3 Gladly Live Session Support Software Introduction
        11.10.4 Gladly Revenue in Live Session Support Software Business (2017-2022)
        11.10.5 Gladly Recent Development
    11.11 Drift
        11.11.1 Drift Company Detail
        11.11.2 Drift Business Overview
        11.11.3 Drift Live Session Support Software Introduction
        11.11.4 Drift Revenue in Live Session Support Software Business (2017-2022)
        11.11.5 Drift Recent Development
    11.12 Help Scout
        11.12.1 Help Scout Company Detail
        11.12.2 Help Scout Business Overview
        11.12.3 Help Scout Live Session Support Software Introduction
        11.12.4 Help Scout Revenue in Live Session Support Software Business (2017-2022)
        11.12.5 Help Scout Recent Development
    11.13 Userlike
        11.13.1 Userlike Company Detail
        11.13.2 Userlike Business Overview
        11.13.3 Userlike Live Session Support Software Introduction
        11.13.4 Userlike Revenue in Live Session Support Software Business (2017-2022)
        11.13.5 Userlike Recent Development
    11.14 Heymarket
        11.14.1 Heymarket Company Detail
        11.14.2 Heymarket Business Overview
        11.14.3 Heymarket Live Session Support Software Introduction
        11.14.4 Heymarket Revenue in Live Session Support Software Business (2017-2022)
        11.14.5 Heymarket Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Live Session Support Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of On-premise
    Table 4. Global Live Session Support Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Live Session Support Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Live Session Support Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Live Session Support Software Market Share by Region (2017-2022)
    Table 8. Global Live Session Support Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Live Session Support Software Market Share by Region (2023-2028)
    Table 10. Live Session Support Software Market Trends
    Table 11. Live Session Support Software Market Drivers
    Table 12. Live Session Support Software Market Challenges
    Table 13. Live Session Support Software Market Restraints
    Table 14. Global Live Session Support Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Live Session Support Software Market Share by Players (2017-2022)
    Table 16. Global Top Live Session Support Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Live Session Support Software as of 2021)
    Table 17. Ranking of Global Top Live Session Support Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Live Session Support Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Live Session Support Software Product Solution and Service
    Table 21. Date of Enter into Live Session Support Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Live Session Support Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Live Session Support Software Revenue Market Share by Type (2017-2022)
    Table 25. Global Live Session Support Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Live Session Support Software Revenue Market Share by Type (2023-2028)
    Table 27. Global Live Session Support Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Live Session Support Software Revenue Market Share by Application (2017-2022)
    Table 29. Global Live Session Support Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Live Session Support Software Revenue Market Share by Application (2023-2028)
    Table 31. North America Live Session Support Software Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Live Session Support Software Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Live Session Support Software Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Live Session Support Software Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Live Session Support Software Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Live Session Support Software Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Live Session Support Software Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Live Session Support Software Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Live Session Support Software Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Live Session Support Software Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Avaya Company Detail
    Table 42. Avaya Business Overview
    Table 43. Avaya Live Session Support Software Product
    Table 44. Avaya Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 45. Avaya Recent Development
    Table 46. Richpanel Company Detail
    Table 47. Richpanel Business Overview
    Table 48. Richpanel Live Session Support Software Product
    Table 49. Richpanel Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 50. Richpanel Recent Development
    Table 51. Intercom Company Detail
    Table 52. Intercom Business Overview
    Table 53. Intercom Live Session Support Software Product
    Table 54. Intercom Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 55. Intercom Recent Development
    Table 56. Hootsuite Company Detail
    Table 57. Hootsuite Business Overview
    Table 58. Hootsuite Live Session Support Software Product
    Table 59. Hootsuite Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 60. Hootsuite Recent Development
    Table 61. Front App Company Detail
    Table 62. Front App Business Overview
    Table 63. Front App Live Session Support Software Product
    Table 64. Front App Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 65. Front App Recent Development
    Table 66. Birdeye Company Detail
    Table 67. Birdeye Business Overview
    Table 68. Birdeye Live Session Support Software Product
    Table 69. Birdeye Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 70. Birdeye Recent Development
    Table 71. Zendesk Company Detail
    Table 72. Zendesk Business Overview
    Table 73. Zendesk Live Session Support Software Product
    Table 74. Zendesk Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 75. Zendesk Recent Development
    Table 76. Kustomer Company Detail
    Table 77. Kustomer Business Overview
    Table 78. Kustomer Live Session Support Software Product
    Table 79. Kustomer Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 80. Kustomer Recent Development
    Table 81. Verloop Company Detail
    Table 82. Verloop Business Overview
    Table 83. Verloop Live Session Support Software Product
    Table 84. Verloop Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 85. Verloop Recent Development
    Table 86. Gladly Company Detail
    Table 87. Gladly Business Overview
    Table 88. Gladly Live Session Support Software Product
    Table 89. Gladly Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 90. Gladly Recent Development
    Table 91. Drift Company Detail
    Table 92. Drift Business Overview
    Table 93. Drift Live Session Support SoftwareProduct
    Table 94. Drift Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 95. Drift Recent Development
    Table 96. Help Scout Company Detail
    Table 97. Help Scout Business Overview
    Table 98. Help Scout Live Session Support SoftwareProduct
    Table 99. Help Scout Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 100. Help Scout Recent Development
    Table 101. Userlike Company Detail
    Table 102. Userlike Business Overview
    Table 103. Userlike Live Session Support SoftwareProduct
    Table 104. Userlike Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 105. Userlike Recent Development
    Table 106. Heymarket Company Detail
    Table 107. Heymarket Business Overview
    Table 108. Heymarket Live Session Support SoftwareProduct
    Table 109. Heymarket Revenue in Live Session Support Software Business (2017-2022) & (US$ Million)
    Table 110. Heymarket Recent Development
    Table 111. Research Programs/Design for This Report
    Table 112. Key Data Information from Secondary Sources
    Table 113. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Live Session Support Software Market Share by Type: 2021 VS 2028
    Figure 2. Cloud Based Features
    Figure 3. On-premise Features
    Figure 4. Global Live Session Support Software Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprise Case Studies
    Figure 6. Small and Medium Enterprise Case Studies
    Figure 7. Live Session Support Software Report Years Considered
    Figure 8. Global Live Session Support Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global Live Session Support Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global Live Session Support Software Market Share by Region: 2021 VS 2028
    Figure 11. Global Live Session Support Software Market Share by Players in 2021
    Figure 12. Global Top Live Session Support Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Live Session Support Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by Live Session Support Software Revenue in 2021
    Figure 14. North America Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America Live Session Support Software Market Share by Country (2017-2028)
    Figure 16. United States Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Live Session Support Software Market Share by Country (2017-2028)
    Figure 20. Germany Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Live Session Support Software Market Share by Region (2017-2028)
    Figure 28. China Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Live Session Support Software Market Share by Country (2017-2028)
    Figure 36. Mexico Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Live Session Support Software Market Share by Country (2017-2028)
    Figure 40. Turkey Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia Live Session Support Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Avaya Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 43. Richpanel Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 44. Intercom Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 45. Hootsuite Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 46. Front App Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 47. Birdeye Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 48. Zendesk Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 49. Kustomer Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 50. Verloop Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 51. Gladly Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 52. Drift Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 53. Help Scout Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 54. Userlike Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 55. Heymarket Revenue Growth Rate in Live Session Support Software Business (2017-2022)
    Figure 56. Bottom-up and Top-down Approaches for This Report
    Figure 57. Data Triangulation
    Figure 58. Key Executives Interviewed
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Companies Included in Reports:
Avaya
Richpanel
Intercom
Hootsuite
Front App
Birdeye
Zendesk
Kustomer
Verloop
Gladly
Drift
Help Scout
Userlike
Heymarket
Frequently Asked Questions
Live Session Support Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Live Session Support Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Live Session Support Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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