Global Self-Service Portal Market Research Report 2023

Report ID: 1803763 | Published Date: Jan 2025 | No. of Page: 86 | Base Year: 2024 | Rating: 4.4 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Self-Service Portal Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud-based
        1.2.3 On-premise
    1.3 Market by Application
        1.3.1 Global Self-Service Portal Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Government
        1.3.3 Manufacturing
        1.3.4 Service
        1.3.5 Financial
        1.3.6 Internet & Telecom
        1.3.7 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Self-Service Portal Market Perspective (2017-2028)
    2.2 Self-Service Portal Growth Trends by Region
        2.2.1 Self-Service Portal Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Self-Service Portal Historic Market Size by Region (2017-2022)
        2.2.3 Self-Service Portal Forecasted Market Size by Region (2023-2028)
    2.3 Self-Service Portal Market Dynamics
        2.3.1 Self-Service Portal Industry Trends
        2.3.2 Self-Service Portal Market Drivers
        2.3.3 Self-Service Portal Market Challenges
        2.3.4 Self-Service Portal Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Self-Service Portal Players by Revenue
        3.1.1 Global Top Self-Service Portal Players by Revenue (2017-2022)
        3.1.2 Global Self-Service Portal Revenue Market Share by Players (2017-2022)
    3.2 Global Self-Service Portal Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Self-Service Portal Revenue
    3.4 Global Self-Service Portal Market Concentration Ratio
        3.4.1 Global Self-Service Portal Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Self-Service Portal Revenue in 2021
    3.5 Self-Service Portal Key Players Head office and Area Served
    3.6 Key Players Self-Service Portal Product Solution and Service
    3.7 Date of Enter into Self-Service Portal Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Self-Service Portal Breakdown Data by Type
    4.1 Global Self-Service Portal Historic Market Size by Type (2017-2022)
    4.2 Global Self-Service Portal Forecasted Market Size by Type (2023-2028)
5 Self-Service Portal Breakdown Data by Application
    5.1 Global Self-Service Portal Historic Market Size by Application (2017-2022)
    5.2 Global Self-Service Portal Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Self-Service Portal Market Size (2017-2028)
    6.2 North America Self-Service Portal Market Size by Country (2017-2022)
    6.3 North America Self-Service Portal Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Self-Service Portal Market Size (2017-2028)
    7.2 Europe Self-Service Portal Market Size by Country (2017-2022)
    7.3 Europe Self-Service Portal Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Self-Service Portal Market Size (2017-2028)
    8.2 Asia-Pacific Self-Service Portal Market Size by Country (2017-2022)
    8.3 Asia-Pacific Self-Service Portal Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Self-Service Portal Market Size (2017-2028)
    9.2 Latin America Self-Service Portal Market Size by Country (2017-2022)
    9.3 Latin America Self-Service Portal Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Self-Service Portal Market Size (2017-2028)
    10.2 Middle East & Africa Self-Service Portal Market Size by Country (2017-2022)
    10.3 Middle East & Africa Self-Service Portal Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 HappyFox
        11.1.1 HappyFox Company Detail
        11.1.2 HappyFox Business Overview
        11.1.3 HappyFox Self-Service Portal Introduction
        11.1.4 HappyFox Revenue in Self-Service Portal Business (2017-2022)
        11.1.5 HappyFox Recent Development
    11.2 MYOB Technology
        11.2.1 MYOB Technology Company Detail
        11.2.2 MYOB Technology Business Overview
        11.2.3 MYOB Technology Self-Service Portal Introduction
        11.2.4 MYOB Technology Revenue in Self-Service Portal Business (2017-2022)
        11.2.5 MYOB Technology Recent Development
    11.3 Zendesk
        11.3.1 Zendesk Company Detail
        11.3.2 Zendesk Business Overview
        11.3.3 Zendesk Self-Service Portal Introduction
        11.3.4 Zendesk Revenue in Self-Service Portal Business (2017-2022)
        11.3.5 Zendesk Recent Development
    11.4 TOPdesk
        11.4.1 TOPdesk Company Detail
        11.4.2 TOPdesk Business Overview
        11.4.3 TOPdesk Self-Service Portal Introduction
        11.4.4 TOPdesk Revenue in Self-Service Portal Business (2017-2022)
        11.4.5 TOPdesk Recent Development
    11.5 Kayako
        11.5.1 Kayako Company Detail
        11.5.2 Kayako Business Overview
        11.5.3 Kayako Self-Service Portal Introduction
        11.5.4 Kayako Revenue in Self-Service Portal Business (2017-2022)
        11.5.5 Kayako Recent Development
    11.6 Alloy Software
        11.6.1 Alloy Software Company Detail
        11.6.2 Alloy Software Business Overview
        11.6.3 Alloy Software Self-Service Portal Introduction
        11.6.4 Alloy Software Revenue in Self-Service Portal Business (2017-2022)
        11.6.5 Alloy Software Recent Development
    11.7 Zoho
        11.7.1 Zoho Company Detail
        11.7.2 Zoho Business Overview
        11.7.3 Zoho Self-Service Portal Introduction
        11.7.4 Zoho Revenue in Self-Service Portal Business (2017-2022)
        11.7.5 Zoho Recent Development
    11.8 BMC Software
        11.8.1 BMC Software Company Detail
        11.8.2 BMC Software Business Overview
        11.8.3 BMC Software Self-Service Portal Introduction
        11.8.4 BMC Software Revenue in Self-Service Portal Business (2017-2022)
        11.8.5 BMC Software Recent Development
    11.9 SysAid
        11.9.1 SysAid Company Detail
        11.9.2 SysAid Business Overview
        11.9.3 SysAid Self-Service Portal Introduction
        11.9.4 SysAid Revenue in Self-Service Portal Business (2017-2022)
        11.9.5 SysAid Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Self-Service Portal Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud-based
    Table 3. Key Players of On-premise
    Table 4. Global Self-Service Portal Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Self-Service Portal Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Self-Service Portal Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Self-Service Portal Market Share by Region (2017-2022)
    Table 8. Global Self-Service Portal Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Self-Service Portal Market Share by Region (2023-2028)
    Table 10. Self-Service Portal Market Trends
    Table 11. Self-Service Portal Market Drivers
    Table 12. Self-Service Portal Market Challenges
    Table 13. Self-Service Portal Market Restraints
    Table 14. Global Self-Service Portal Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Self-Service Portal Market Share by Players (2017-2022)
    Table 16. Global Top Self-Service Portal Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Self-Service Portal as of 2021)
    Table 17. Ranking of Global Top Self-Service Portal Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Self-Service Portal Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Self-Service Portal Product Solution and Service
    Table 21. Date of Enter into Self-Service Portal Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Self-Service Portal Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Self-Service Portal Revenue Market Share by Type (2017-2022)
    Table 25. Global Self-Service Portal Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Self-Service Portal Revenue Market Share by Type (2023-2028)
    Table 27. Global Self-Service Portal Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Self-Service Portal Revenue Market Share by Application (2017-2022)
    Table 29. Global Self-Service Portal Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Self-Service Portal Revenue Market Share by Application (2023-2028)
    Table 31. North America Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Self-Service Portal Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Self-Service Portal Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
    Table 41. HappyFox Company Detail
    Table 42. HappyFox Business Overview
    Table 43. HappyFox Self-Service Portal Product
    Table 44. HappyFox Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 45. HappyFox Recent Development
    Table 46. MYOB Technology Company Detail
    Table 47. MYOB Technology Business Overview
    Table 48. MYOB Technology Self-Service Portal Product
    Table 49. MYOB Technology Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 50. MYOB Technology Recent Development
    Table 51. Zendesk Company Detail
    Table 52. Zendesk Business Overview
    Table 53. Zendesk Self-Service Portal Product
    Table 54. Zendesk Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 55. Zendesk Recent Development
    Table 56. TOPdesk Company Detail
    Table 57. TOPdesk Business Overview
    Table 58. TOPdesk Self-Service Portal Product
    Table 59. TOPdesk Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 60. TOPdesk Recent Development
    Table 61. Kayako Company Detail
    Table 62. Kayako Business Overview
    Table 63. Kayako Self-Service Portal Product
    Table 64. Kayako Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 65. Kayako Recent Development
    Table 66. Alloy Software Company Detail
    Table 67. Alloy Software Business Overview
    Table 68. Alloy Software Self-Service Portal Product
    Table 69. Alloy Software Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 70. Alloy Software Recent Development
    Table 71. Zoho Company Detail
    Table 72. Zoho Business Overview
    Table 73. Zoho Self-Service Portal Product
    Table 74. Zoho Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 75. Zoho Recent Development
    Table 76. BMC Software Company Detail
    Table 77. BMC Software Business Overview
    Table 78. BMC Software Self-Service Portal Product
    Table 79. BMC Software Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 80. BMC Software Recent Development
    Table 81. SysAid Company Detail
    Table 82. SysAid Business Overview
    Table 83. SysAid Self-Service Portal Product
    Table 84. SysAid Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
    Table 85. SysAid Recent Development
    Table 86. Research Programs/Design for This Report
    Table 87. Key Data Information from Secondary Sources
    Table 88. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Self-Service Portal Market Share by Type: 2021 VS 2028
    Figure 2. Cloud-based Features
    Figure 3. On-premise Features
    Figure 4. Global Self-Service Portal Market Share by Application in 2021 & 2028
    Figure 5. Government Case Studies
    Figure 6. Manufacturing Case Studies
    Figure 7. Service Case Studies
    Figure 8. Financial Case Studies
    Figure 9. Internet & Telecom Case Studies
    Figure 10. Others Case Studies
    Figure 11. Self-Service Portal Report Years Considered
    Figure 12. Global Self-Service Portal Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 13. Global Self-Service Portal Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 14. Global Self-Service Portal Market Share by Region: 2021 VS 2028
    Figure 15. Global Self-Service Portal Market Share by Players in 2021
    Figure 16. Global Top Self-Service Portal Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Self-Service Portal as of 2021)
    Figure 17. The Top 10 and 5 Players Market Share by Self-Service Portal Revenue in 2021
    Figure 18. North America Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. North America Self-Service Portal Market Share by Country (2017-2028)
    Figure 20. United States Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. Canada Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. Europe Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Europe Self-Service Portal Market Share by Country (2017-2028)
    Figure 24. Germany Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. France Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. U.K. Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Italy Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. Russia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Nordic Countries Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Asia-Pacific Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Asia-Pacific Self-Service Portal Market Share by Region (2017-2028)
    Figure 32. China Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Japan Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. South Korea Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Southeast Asia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. India Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Australia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Latin America Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Latin America Self-Service Portal Market Share by Country (2017-2028)
    Figure 40. Mexico Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Brazil Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Middle East & Africa Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 43. Middle East & Africa Self-Service Portal Market Share by Country (2017-2028)
    Figure 44. Turkey Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 45. Saudi Arabia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. HappyFox Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 47. MYOB Technology Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 48. Zendesk Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 49. TOPdesk Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 50. Kayako Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 51. Alloy Software Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 52. Zoho Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 53. BMC Software Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 54. SysAid Revenue Growth Rate in Self-Service Portal Business (2017-2022)
    Figure 55. Bottom-up and Top-down Approaches for This Report
    Figure 56. Data Triangulation
    Figure 57. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
HappyFox
MYOB Technology
Zendesk
TOPdesk
Kayako
Alloy Software
Zoho
BMC Software
SysAid
Frequently Asked Questions
Self-Service Portal report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Self-Service Portal report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Self-Service Portal report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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