Conversational Intelligence Software Market, Global Outlook and Forecast 2023-2028

Report ID: 1546550 | Published Date: Jan 2025 | No. of Page: 68 | Base Year: 2024 | Rating: 4.8 | Webstory: Check our Web story
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1 Introduction to Research & Analysis Reports
    1.1 Conversational Intelligence Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Conversational Intelligence Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Conversational Intelligence Software Overall Market Size
    2.1 Global Conversational Intelligence Software Market Size: 2021 VS 2028
    2.2 Global Conversational Intelligence Software Market Size, Prospects & Forecasts: 2017-2028
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Conversational Intelligence Software Players in Global Market
    3.2 Top Global Conversational Intelligence Software Companies Ranked by Revenue
    3.3 Global Conversational Intelligence Software Revenue by Companies
    3.4 Top 3 and Top 5 Conversational Intelligence Software Companies in Global Market, by Revenue in 2021
    3.5 Global Companies Conversational Intelligence Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Conversational Intelligence Software Players in Global Market
        3.6.1 List of Global Tier 1 Conversational Intelligence Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Conversational Intelligence Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 by Type - Global Conversational Intelligence Software Market Size Markets, 2021 & 2028
        4.1.2 Cloud Based
        4.1.3 Web Based
    4.2 By Type - Global Conversational Intelligence Software Revenue & Forecasts
        4.2.1 By Type - Global Conversational Intelligence Software Revenue, 2017-2022
        4.2.2 By Type - Global Conversational Intelligence Software Revenue, 2023-2028
        4.2.3 By Type - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Conversational Intelligence Software Market Size, 2021 & 2028
        5.1.2 Large Enterprises
        5.1.3 SMEs
    5.2 By Application - Global Conversational Intelligence Software Revenue & Forecasts
        5.2.1 By Application - Global Conversational Intelligence Software Revenue, 2017-2022
        5.2.2 By Application - Global Conversational Intelligence Software Revenue, 2023-2028
        5.2.3 By Application - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
6 Sights by Region
    6.1 By Region - Global Conversational Intelligence Software Market Size, 2021 & 2028
    6.2 By Region - Global Conversational Intelligence Software Revenue & Forecasts
        6.2.1 By Region - Global Conversational Intelligence Software Revenue, 2017-2022
        6.2.2 By Region - Global Conversational Intelligence Software Revenue, 2023-2028
        6.2.3 By Region - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
    6.3 North America
        6.3.1 By Country - North America Conversational Intelligence Software Revenue, 2017-2028
        6.3.2 US Conversational Intelligence Software Market Size, 2017-2028
        6.3.3 Canada Conversational Intelligence Software Market Size, 2017-2028
        6.3.4 Mexico Conversational Intelligence Software Market Size, 2017-2028
    6.4 Europe
        6.4.1 By Country - Europe Conversational Intelligence Software Revenue, 2017-2028
        6.4.2 Germany Conversational Intelligence Software Market Size, 2017-2028
        6.4.3 France Conversational Intelligence Software Market Size, 2017-2028
        6.4.4 U.K. Conversational Intelligence Software Market Size, 2017-2028
        6.4.5 Italy Conversational Intelligence Software Market Size, 2017-2028
        6.4.6 Russia Conversational Intelligence Software Market Size, 2017-2028
        6.4.7 Nordic Countries Conversational Intelligence Software Market Size, 2017-2028
        6.4.8 Benelux Conversational Intelligence Software Market Size, 2017-2028
    6.5 Asia
        6.5.1 By Region - Asia Conversational Intelligence Software Revenue, 2017-2028
        6.5.2 China Conversational Intelligence Software Market Size, 2017-2028
        6.5.3 Japan Conversational Intelligence Software Market Size, 2017-2028
        6.5.4 South Korea Conversational Intelligence Software Market Size, 2017-2028
        6.5.5 Southeast Asia Conversational Intelligence Software Market Size, 2017-2028
        6.5.6 India Conversational Intelligence Software Market Size, 2017-2028
    6.6 South America
        6.6.1 By Country - South America Conversational Intelligence Software Revenue, 2017-2028
        6.6.2 Brazil Conversational Intelligence Software Market Size, 2017-2028
        6.6.3 Argentina Conversational Intelligence Software Market Size, 2017-2028
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Conversational Intelligence Software Revenue, 2017-2028
        6.7.2 Turkey Conversational Intelligence Software Market Size, 2017-2028
        6.7.3 Israel Conversational Intelligence Software Market Size, 2017-2028
        6.7.4 Saudi Arabia Conversational Intelligence Software Market Size, 2017-2028
        6.7.5 UAE Conversational Intelligence Software Market Size, 2017-2028
7 Players Profiles
    7.1 IBM
        7.1.1 IBM Corporate Summary
        7.1.2 IBM Business Overview
        7.1.3 IBM Conversational Intelligence Software Major Product Offerings
        7.1.4 IBM Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.1.5 IBM Key News
    7.2 Amazon
        7.2.1 Amazon Corporate Summary
        7.2.2 Amazon Business Overview
        7.2.3 Amazon Conversational Intelligence Software Major Product Offerings
        7.2.4 Amazon Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.2.5 Amazon Key News
    7.3 Google
        7.3.1 Google Corporate Summary
        7.3.2 Google Business Overview
        7.3.3 Google Conversational Intelligence Software Major Product Offerings
        7.3.4 Google Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.3.5 Google Key News
    7.4 Automated Insights
        7.4.1 Automated Insights Corporate Summary
        7.4.2 Automated Insights Business Overview
        7.4.3 Automated Insights Conversational Intelligence Software Major Product Offerings
        7.4.4 Automated Insights Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.4.5 Automated Insights Key News
    7.5 ARRIA NLG
        7.5.1 ARRIA NLG Corporate Summary
        7.5.2 ARRIA NLG Business Overview
        7.5.3 ARRIA NLG Conversational Intelligence Software Major Product Offerings
        7.5.4 ARRIA NLG Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.5.5 ARRIA NLG Key News
    7.6 AX Semantics
        7.6.1 AX Semantics Corporate Summary
        7.6.2 AX Semantics Business Overview
        7.6.3 AX Semantics Conversational Intelligence Software Major Product Offerings
        7.6.4 AX Semantics Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.6.5 AX Semantics Key News
    7.7 Yseop
        7.7.1 Yseop Corporate Summary
        7.7.2 Yseop Business Overview
        7.7.3 Yseop Conversational Intelligence Software Major Product Offerings
        7.7.4 Yseop Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.7.5 Yseop Key News
    7.8 Artificial Solutions
        7.8.1 Artificial Solutions Corporate Summary
        7.8.2 Artificial Solutions Business Overview
        7.8.3 Artificial Solutions Conversational Intelligence Software Major Product Offerings
        7.8.4 Artificial Solutions Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.8.5 Artificial Solutions Key News
    7.9 Narrativa
        7.9.1 Narrativa Corporate Summary
        7.9.2 Narrativa Business Overview
        7.9.3 Narrativa Conversational Intelligence Software Major Product Offerings
        7.9.4 Narrativa Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.9.5 Narrativa Key News
    7.10 Retresco
        7.10.1 Retresco Corporate Summary
        7.10.2 Retresco Business Overview
        7.10.3 Retresco Conversational Intelligence Software Major Product Offerings
        7.10.4 Retresco Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.10.5 Retresco Key News
    7.11 Phrasee
        7.11.1 Phrasee Corporate Summary
        7.11.2 Phrasee Business Overview
        7.11.3 Phrasee Conversational Intelligence Software Major Product Offerings
        7.11.4 Phrasee Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.11.5 Phrasee Key News
    7.12 Intercom
        7.12.1 Intercom Corporate Summary
        7.12.2 Intercom Business Overview
        7.12.3 Intercom Conversational Intelligence Software Major Product Offerings
        7.12.4 Intercom Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.12.5 Intercom Key News
    7.13 Drift
        7.13.1 Drift Corporate Summary
        7.13.2 Drift Business Overview
        7.13.3 Drift Conversational Intelligence Software Major Product Offerings
        7.13.4 Drift Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.13.5 Drift Key News
    7.14 Zendesk
        7.14.1 Zendesk Corporate Summary
        7.14.2 Zendesk Business Overview
        7.14.3 Zendesk Conversational Intelligence Software Major Product Offerings
        7.14.4 Zendesk Conversational Intelligence Software Revenue in Global Market (2017-2022)
        7.14.5 Zendesk Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

List of Tables
    Table 1. Conversational Intelligence Software Market Opportunities & Trends in Global Market
    Table 2. Conversational Intelligence Software Market Drivers in Global Market
    Table 3. Conversational Intelligence Software Market Restraints in Global Market
    Table 4. Key Players of Conversational Intelligence Software in Global Market
    Table 5. Top Conversational Intelligence Software Players in Global Market, Ranking by Revenue (2021)
    Table 6. Global Conversational Intelligence Software Revenue by Companies, (US$, Mn), 2017-2022
    Table 7. Global Conversational Intelligence Software Revenue Share by Companies, 2017-2022
    Table 8. Global Companies Conversational Intelligence Software Product Type
    Table 9. List of Global Tier 1 Conversational Intelligence Software Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 10. List of Global Tier 2 and Tier 3 Conversational Intelligence Software Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 11. By Type – Global Conversational Intelligence Software Revenue, (US$, Mn), 2021 & 2028
    Table 12. By Type - Conversational Intelligence Software Revenue in Global (US$, Mn), 2017-2022
    Table 13. By Type - Conversational Intelligence Software Revenue in Global (US$, Mn), 2023-2028
    Table 14. By Application – Global Conversational Intelligence Software Revenue, (US$, Mn), 2021 & 2028
    Table 15. By Application - Conversational Intelligence Software Revenue in Global (US$, Mn), 2017-2022
    Table 16. By Application - Conversational Intelligence Software Revenue in Global (US$, Mn), 2023-2028
    Table 17. By Region – Global Conversational Intelligence Software Revenue, (US$, Mn), 2021 & 2028
    Table 18. By Region - Global Conversational Intelligence Software Revenue (US$, Mn), 2017-2022
    Table 19. By Region - Global Conversational Intelligence Software Revenue (US$, Mn), 2023-2028
    Table 20. By Country - North America Conversational Intelligence Software Revenue, (US$, Mn), 2017-2022
    Table 21. By Country - North America Conversational Intelligence Software Revenue, (US$, Mn), 2023-2028
    Table 22. By Country - Europe Conversational Intelligence Software Revenue, (US$, Mn), 2017-2022
    Table 23. By Country - Europe Conversational Intelligence Software Revenue, (US$, Mn), 2023-2028
    Table 24. By Region - Asia Conversational Intelligence Software Revenue, (US$, Mn), 2017-2022
    Table 25. By Region - Asia Conversational Intelligence Software Revenue, (US$, Mn), 2023-2028
    Table 26. By Country - South America Conversational Intelligence Software Revenue, (US$, Mn), 2017-2022
    Table 27. By Country - South America Conversational Intelligence Software Revenue, (US$, Mn), 2023-2028
    Table 28. By Country - Middle East & Africa Conversational Intelligence Software Revenue, (US$, Mn), 2017-2022
    Table 29. By Country - Middle East & Africa Conversational Intelligence Software Revenue, (US$, Mn), 2023-2028
    Table 30. IBM Corporate Summary
    Table 31. IBM Conversational Intelligence Software Product Offerings
    Table 32. IBM Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 33. Amazon Corporate Summary
    Table 34. Amazon Conversational Intelligence Software Product Offerings
    Table 35. Amazon Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 36. Google Corporate Summary
    Table 37. Google Conversational Intelligence Software Product Offerings
    Table 38. Google Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 39. Automated Insights Corporate Summary
    Table 40. Automated Insights Conversational Intelligence Software Product Offerings
    Table 41. Automated Insights Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 42. ARRIA NLG Corporate Summary
    Table 43. ARRIA NLG Conversational Intelligence Software Product Offerings
    Table 44. ARRIA NLG Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 45. AX Semantics Corporate Summary
    Table 46. AX Semantics Conversational Intelligence Software Product Offerings
    Table 47. AX Semantics Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 48. Yseop Corporate Summary
    Table 49. Yseop Conversational Intelligence Software Product Offerings
    Table 50. Yseop Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 51. Artificial Solutions Corporate Summary
    Table 52. Artificial Solutions Conversational Intelligence Software Product Offerings
    Table 53. Artificial Solutions Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 54. Narrativa Corporate Summary
    Table 55. Narrativa Conversational Intelligence Software Product Offerings
    Table 56. Narrativa Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 57. Retresco Corporate Summary
    Table 58. Retresco Conversational Intelligence Software Product Offerings
    Table 59. Retresco Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 60. Phrasee Corporate Summary
    Table 61. Phrasee Conversational Intelligence Software Product Offerings
    Table 62. Phrasee Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 63. Intercom Corporate Summary
    Table 64. Intercom Conversational Intelligence Software Product Offerings
    Table 65. Intercom Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 66. Drift Corporate Summary
    Table 67. Drift Conversational Intelligence Software Product Offerings
    Table 68. Drift Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
    Table 69. Zendesk Corporate Summary
    Table 70. Zendesk Conversational Intelligence Software Product Offerings
    Table 71. Zendesk Conversational Intelligence Software Revenue (US$, Mn), (2017-2022)
List of Figures
    Figure 1. Conversational Intelligence Software Segment by Type in 2021
    Figure 2. Conversational Intelligence Software Segment by Application in 2021
    Figure 3. Global Conversational Intelligence Software Market Overview: 2021
    Figure 4. Key Caveats
    Figure 5. Global Conversational Intelligence Software Market Size: 2021 VS 2028 (US$, Mn)
    Figure 6. Global Conversational Intelligence Software Revenue, 2017-2028 (US$, Mn)
    Figure 7. The Top 3 and 5 Players Market Share by Conversational Intelligence Software Revenue in 2021
    Figure 8. By Type - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 9. By Application - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 10. By Region - Global Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 11. By Country - North America Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 12. US Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 13. Canada Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 14. Mexico Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 15. By Country - Europe Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 16. Germany Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 17. France Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 18. U.K. Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 19. Italy Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 20. Russia Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 21. Nordic Countries Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 22. Benelux Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 23. By Region - Asia Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 24. China Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 25. Japan Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 26. South Korea Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 27. Southeast Asia Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 28. India Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 29. By Country - South America Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 30. Brazil Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 31. Argentina Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 32. By Country - Middle East & Africa Conversational Intelligence Software Revenue Market Share, 2017-2028
    Figure 33. Turkey Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 34. Israel Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 35. Saudi Arabia Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 36. UAE Conversational Intelligence Software Revenue, (US$, Mn), 2017-2028
    Figure 37. IBM Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 38. Amazon Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 39. Google Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 40. Automated Insights Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 41. ARRIA NLG Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 42. AX Semantics Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 43. Yseop Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 44. Artificial Solutions Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 45. Narrativa Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 46. Retresco Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 47. Phrasee Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 48. Intercom Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 49. Drift Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 50. Zendesk Conversational Intelligence Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
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Frequently Asked Questions
Conversational Intelligence Software Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Conversational Intelligence Software Market report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Conversational Intelligence Software Market report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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