As the global economy mends, the 2021 growth of Contact Center AI Software will have significant change from previous year. According to our (LP Information) latest study, the global Contact Center AI Software market size is USD million in 2022 from USD million in 2021, with a change of % between 2021 and 2022. The global Contact Center AI Software market size will reach USD million in 2028, growing at a CAGR of % over the analysis period.
The United States Contact Center AI Software market is expected at value of US$ million in 2021 and grow at approximately % CAGR during review period. China constitutes a % market for the global Contact Center AI Software market, reaching US$ million by the year 2028. As for the Europe Contact Center AI Software landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 5-year period.
Global main Contact Center AI Software players cover Oracle Corporation, SAP SE, Alcatel-Lucent Enterprise, and Avaya, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
This report presents a comprehensive overview, market shares, and growth opportunities of Contact Center AI Software market by product type, application, key players and key regions and countries.
Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
Cloud-Based Type
On-Premise Type
Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
Banking, Financial Services, and Insurance (BFSI)
Retail and Consumer Goods
IT and Telecom
Healthcare
Travel and Hospitality
Government
Media and Entertainment
Others
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
Oracle Corporation
SAP SE
Alcatel-Lucent Enterprise
Avaya
Mitel
Nextiva
VoIP Logic
Asterisk
Elastix
NEC
RingCentral
Five9
NICE in Contact
Aspect
8x8
Inteliwise
Cisco Systems